Effective Date: [Insert Date]
Store Name: Dr. HH Nutrition

Thank you for shopping with Dr. HH Nutrition. We are committed to delivering your order safely and on time. Please read our shipping policy for details regarding delivery timelines, charges, and service areas.

1. Shipping Locations

We currently deliver across the United Arab Emirates (UAE).
For international orders, please contact us directly at Drhhnutrition@gmail.com before placing your order.

2. Delivery Timeframes

Orders are processed and dispatched within 24–48 hours after confirmation.
Estimated delivery times:

  • Sharjah & Dubai: 1–2 business days
  • Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain: 2–3 business days

Please allow extra time during public holidays or promotional periods.

3. Shipping Charges

  • Flat Rate: AED 15 for all standard deliveries across the UAE
  • Free Shipping on orders above AED 200
  • Home Consultation Bookings include any necessary product delivery at no extra charge

4. Order Tracking

Once your order is dispatched, you will receive:

  • A confirmation message via WhatsApp, SMS, or email
  • Delivery tracking details (if applicable)

For updates, you can always contact us at +971 55 598 6607

5. Missed Deliveries

If the delivery attempt fails due to customer unavailability:

  • Our team will contact you to reschedule
  • Additional delivery attempts may be subject to extra charges

6. Product Condition on Delivery

Please check your order upon arrival. If you receive:

  • Damaged packaging
  • Wrong item
  • Missing products

→ Report the issue within 48 hours with a photo and order number to Drhhnutrition@gmail.com

7. Home Consultation Delivery

For customers booking a home consultation, products may be hand-delivered during the visit. No additional shipping fee applies in this case.

8. Contact Us

For any questions regarding your delivery, contact:

Dr. HH Nutrition
📍 Sharjah, UAE
📞 +971 55 598 6607
📧 Drhhnutrition@gmail.com